LRI+-+Laboratory+Informational+Interview+Questions

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 * Please contact Merideth Vida, Brandy Hays or Victoria Njoku to schedule your interview.**

For the purpose of this informational interview, assume:
 * The clinical setting is an ambulatory care setting
 * The provider is a primary care provider
 * The provider has an EHR system
 * The lab can generate an electronic lab results message
 * The lab is external to the provider
 * Information to communicate are: 1)the results reported by the lab and 2) the provider’s order


 * 1) Please describe your experience in developing a new lab interface in the ambulatory care setting.
 * 2) Have you represented the EHR vendor side or the laboratory vendor side?
 * 3) For EHR vendors, please describe your current “installed base”.
 * 4) How many lab interface development projects have you been involved with?
 * 5) Do you have experience with a direct “lab to provider” interface? An HIE Interface?
 * 6) Do you have experience developing an interface for results only or for both orders and results?
 * 7) What are the step by step activities involved in setting up a lab interface?
 * 8) Who are the actors involved in setting up a lab interface?
 * 9) What technologies, standards, and protocols have you used for your interface development?
 * 10) What is the typical overall cost involved in setting up a new lab interface?
 * 11) What is the breakdown of the initial costs involved? (i.e., hardware, software, FTEs, workflow consulting)
 * 12) What are the on-going/follow-up/maintenance costs involved (management of translation tables, laboratory catalog updates, error management)?
 * 13) What cost and effort are associated with the certification/re-certification of the lab interface?
 * 14) How long does it take to develop a new lab interface?
 * 15) For the EHR vendors, what is your installation base?  What percentage of this installation base has laboratory interfaces to one or more laboratories?
 * 16) In your opinion, what are direct and indirect opportunities for cost reduction?
 * 17) In your opinion, where are opportunities to reduce the time to develop a lab interface?
 * 18) What are overall lessons learned from developing a new lab interface?
 * 19) What are your thoughts on sustainability from a lab interface perspective?
 * 20) Are there any additional thoughts you wish to share regarding lab interfaces?

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